Legal Document

299bte Terms and Conditions

Please read these terms carefully before using the 299bte platform — they provide complete information about your rights and responsibilities.

Last Updated: January 1, 2026  |  These terms apply to all services and activities on the 299bte platform.
Minimum Age: 21+ Applicable: Bangladesh SSL Encryption Secured Currency: Bangladeshi Taka (৳)

1. Introduction and Agreement

By using the 299bte website and all its associated services, you are considered to have fully accepted the terms and conditions stated below. If you do not agree with any part of these terms, please refrain from using this platform.

299bte is a secure and reliable online gaming platform operated for users in Bangladesh. Our platform offers slot games, live casino, cricket betting and various other gaming entertainment. These terms and conditions ("Terms") form a legal agreement between 299bte and registered members ("Users").

We reserve the right to change or amend these terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

2. Eligibility Requirements

The following eligibility requirements must be met to open an account and play games on the 299bte platform:

  • The user must be at least 21 years of age or older.
  • You must provide your correct identity and information — providing false information is strictly prohibited.
  • Each user may operate only one account.
  • This platform is not permitted for use by individuals for whom online gaming is legally prohibited.
  • All information provided during account registration must be truthful, complete and up to date.

299bte reserves the right to reject any application or close any account, particularly if a user is found to have violated the above terms.

3. Account Registration and Security

3.1 Registration Process

To complete registration at 299bte, users must provide a valid name, mobile number and password. The platform may request additional identity documents for account verification. Failure to verify information may result in the account being suspended or cancelled.

3.2 Account Security

It is your sole responsibility to keep your account login details completely confidential. Allowing anyone else to use your account is prohibited. If you believe your account details have been compromised or are being used without authorisation, contact our support team immediately.

3.3 Single Account Policy

Each user may operate only one account. If evidence is found that multiple accounts are being operated from the same device, the same IP address or the same payment method, all associated accounts will be closed and balances may be forfeited.

4. Deposit and Withdrawal Rules

4.1 Deposit Methods and Limits

All financial transactions on 299bte are conducted in Bangladeshi Taka (৳). Currently accepted payment methods are: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100.

4.2 Withdrawal Terms

The minimum amount for withdrawing funds from an account is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals can only be made to the payment account used for deposits.

Identity verification (KYC) may be required before a withdrawal can be processed. 299bte reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

4.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka. The platform does not accept or process transactions in any foreign currency. If a technical error occurs in a transaction, 299bte reserves the right to correct it.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

299bte offers new members a 200% bonus on first deposit, up to ৳8,000. For example, depositing ৳1,000 earns a ৳2,000 bonus, bringing your total balance to ৳3,000. The wagering requirement for this bonus is 25x.

5.2 General Bonus Terms

  • All bonus offers must be used within a specified period.
  • The designated wagering requirements must be met before withdrawing from bonus funds.
  • Attempting to claim the same promotion more than once may result in account cancellation.
  • 299bte reserves the right to change, suspend or cancel any bonus offer at any time.
  • If bonus abuse or fraudulent activity is detected, the bonus will be forfeited.

5.3 VIP Program

The 299bte VIP program has three tiers — Bronze, Silver and Gold. Weekly cashback is up to 0.5% at Bronze tier, up to 1.0% at Silver tier, and up to 1.5% at Gold tier. Advancement to higher tiers is possible through regular gaming activity.

6. Fair Play Policy

6.1 Prohibited Activities

The following activities are strictly prohibited on 299bte:

  • Operating games using fraudulent methods or software.
  • Operating multiple accounts with the intent to abuse the bonus system.
  • Using the platform for the purpose of money laundering.
  • Exploiting technical errors in the platform.
  • Engaging in fraudulent collaboration with other users ("collusion").
  • Playing games using automated bots or scripts.

Involvement in any of the above activities will result in permanent account closure and forfeiture of all associated funds.

6.2 Fair Play and Randomness

All game outcomes on 299bte are impartial and random. Game providers — PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming and NetEnt — operate their games in accordance with their own technical standards.

7. Privacy and Data Protection

299bte is firmly committed to protecting the personal information of its users. All data is secured using SSL encryption technology. We do not sell or unauthorisedly share users' personal information with third parties. For the full privacy policy, please visit our Privacy Policy page.

Information may be provided in response to legitimate requests from regulatory authorities. In such cases, every effort will be made to notify the relevant user as early as possible.

8. Responsible Gaming

299bte places the highest importance on responsible gaming. We believe that gaming should be used for entertainment purposes only and should not be considered a source of income.

  • Users can set deposit limits for themselves.
  • There is an option to temporarily suspend or close an account if needed.
  • If signs of gaming addiction appear, please contact our support team.

For more information, visit our Responsible Gaming page. This platform is for users aged 21 and above only.

9. Intellectual Property and Copyright

All content on the 299bte platform — logos, designs, text, graphics, software — is the intellectual property of 299bte or the relevant licensor. Copying, distributing, modifying or using this content for commercial purposes without prior permission is strictly prohibited.

10. Limitation of Liability

299bte accepts no liability in the following cases:

  • Loss caused by internet disconnection or technical errors.
  • Any loss resulting from the user's own negligence or mistakes.
  • Issues related to third-party services (such as payment gateways).
  • Game sessions cancelled due to unexpected technical failures.

299bte reserves the right to subsequently correct the amount of any winnings obtained due to a technical error.

11. Account Closure and Suspension

A user may request account closure at any time. 299bte may suspend or permanently close an account for the following reasons:

  • Violation of these terms.
  • Fraudulent or suspicious activity.
  • Providing a false identity or information.
  • Involvement in money laundering.
  • Violation of the age requirement (under 21).

If a valid balance exists at the time of account closure, it will be returned after verification, unless it is connected to any prohibited activity.

12. Dispute Resolution and Applicable Law

If a dispute arises, please first contact our support team directly to seek a resolution. Our team provides assistance in Bengali via live chat 24/7.

In the event of a dispute, 299bte's decision will be considered final, unless otherwise determined by applicable law. All matters relating to platform operations are handled in accordance with applicable laws and regulations.

13. Amendment of Terms

299bte reserves the right to review and amend these terms and conditions at any time. Registered users will be notified as early as reasonably possible of any significant changes. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

The "Last Updated" date on this page always reflects the date of the most recent revision. It is in your interest to review this page regularly.

Contact Us


Have questions about the terms?

If you have any questions or uncertainties about these terms and conditions, our support team is always ready to help.

Or use our 24/7 Bengali Live Chat service — any time, for any question.